The Toyota Way to Service Excellence: A Lean Frontiers Direct Course
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A Framework for Lean in Services - Dr. Jeff Liker (43:27)
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Managing Visually at EKemp - Elaine Camm & Oliver Thompson (40:29)
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Hennig’s Mission to Make Their Customers Successful - Noah Goellner (39:29)
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My Journey Developing Coaches for Leadership Excellence - Theresa Coleman-Kaiser (38:13)
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Wrap Up and Review Session - Karyn Ross (47:07)
